2023 © Awicon Technologies
Maintenance Services
Rely on our certified team of experts to keep your systems up and running. With onsite support and telephone support , our experts can diagnose, repair and maintain your entire automation and AV system in a more timely and affordable manner. Annual support plans are available to ensure your room work smoothly.
-
Telephone
Support
- Priority onsite Support
-
Operator training
and re-training
-
Support for
user error
-
Software
Updates
-
Annual system
re-calibration
-
Warranty and
claims advocate
-
Repair or replacement
of equipment failures
-
Remote diagnostics
and troubleshooting
You need your equipment to keep working far beyond the manufacturer’s warranty period. Contact our Service Team for bespoke support services tailored to suit your requirement.
Basic Service
-
9x5 Availability
-
4hrs Priority Call response time
-
On-site response in 2 business days
-
Free On-site Service
-
Free Service Charge of repairs of equipment
-
RMA Management of OEM Hardware
-
Annual Preventive Maintenance & Reporting
-
Provision of Similar Standby Equipment
-
Coordination with Service Providers
Assured Service
-
9x5 Availability
-
2hrs Priority Call response time
-
On-site response in 1 business day
-
Free On-site Service
-
Free Service Charge of repairs of equipment
-
RMA Management of OEM Hardware
-
Annual Preventive Maintenance & Reporting
-
Provision of Similar Standby Equipment
-
Coordination with Service Providers
Essential Service
-
24x7 Availability
-
1hr Priority Call response time
-
On-site response in 4 business hours
-
Free On-site Service
-
Free Service Charge of repairs of equipment
-
RMA Management of OEM Hardware
-
Annual Preventive Maintenance & Reporting
-
Provision of Similar Standby Equipment
-
Coordination with Service Providers
